Competella teams up with Audiocodes with Contact center for Cloud
Exciting news!
The swedish based company Competella has for many years provided on prem solutions for contact centers and switchboards.
Now they have announced support for Skype for Business Online as an appliance on top of Audiocodes CloudBond.
Official Announcement from Competella:
We are happy to announce that customers can use our professional Contact Centers and Attendant Console with the Office 365 Skype for Business cloud. Audiocodes and Competella already have a joined solution in production at a customer site, where the Competella Contact Center solutions was successfully implemented on top of the Cloudbond 365 appliance. Competella has joined the 3rd party validation partnership program with Audiocodes and will perform stress tests to complete the certification.
The swedish based company Competella has for many years provided on prem solutions for contact centers and switchboards.
Now they have announced support for Skype for Business Online as an appliance on top of Audiocodes CloudBond.
Official Announcement from Competella:
We are happy to announce that customers can use our professional Contact Centers and Attendant Console with the Office 365 Skype for Business cloud. Audiocodes and Competella already have a joined solution in production at a customer site, where the Competella Contact Center solutions was successfully implemented on top of the Cloudbond 365 appliance. Competella has joined the 3rd party validation partnership program with Audiocodes and will perform stress tests to complete the certification.
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