No missing calls in Skype For Business Office 2016 Client

After upgrading to Office 2016 I noticed there were no more missed calls.
Missed IM conversations shows but no calls.
I tested this by calling myself and hanging up before answering.
There was no new record of a missing calls.
I colleague had the same issue at another customer.
After som dialog with Microsoft it seems like this is a bug in the Office 2016 client.
According to Microsoft a fix will not be a part of the February update.
A fix for this could be expected in Mars according to Microsoft.
Update: I've now seen the same bug in Lync 2013 Client as well.
Update: Microsoft is publishing a fix for missed calls for Office 2013 tonight - 09-02-2016
(02-09-16 US)
Fix is here: https://support.microsoft.com/en-us/kb/3114732

Comments

  1. Luca VitaliFebruary 3, 2016 at 4:44 PM

    Hi, I'm using Skype for Business 2016 Client (C2R), updated to the latest version 16.0.6326.1022 and I receive missed call notification correctly. Regards. Luca

    ReplyDelete
    Replies
    1. Kjetil Lindløkken - MCP, MCITP, MCTSFebruary 4, 2016 at 8:07 AM

      Thanks for sharing Luca. I will test this asap.
      The above issue was the case with version 16.0.6001.1054 (32 bit)

      Delete
    2. Tore GjønnesFebruary 10, 2016 at 3:20 PM

      This update fix the missed Call for Office 2013: https://support.microsoft.com/en-us/kb/3114732
      We still wait for the Office 2016 update

      Delete
  2. jadeJuly 12, 2016 at 10:09 AM

    This comment has been removed by a blog administrator.

    ReplyDelete
  3. ImranDecember 2, 2016 at 7:39 AM

    Hi, we have SFB Client version 16.0.4318.1000 and we don't receive missed call notifications. However, we are able to see IM and call history on Outlook. Is this a bug on the client version or another issue?

    ReplyDelete

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